Why senior partners avoid business development (and the fix)
In most firms, business development is loved in the partners' meeting and abandoned by Thursday. Rarely through laziness.
People avoid work they feel unequipped for, and BD as most partners meet it arrives with no equipment at all.
The real objection
Partners avoid BD because it feels like cold-calling with a better title: no warm context, no preparation, no words for the awkward moments. Experts hate feeling like amateurs, and unsupported BD guarantees exactly that.
Look closely and the avoidance is rational. A partner who is genuinely brilliant in the room, sharp on a client's problem, trusted when the stakes are high, is asked to go and drum up new work with none of the things that make them brilliant. Nobody tells them who to approach or why now. They have no read on what the other side is wrestling with, and no graceful route from a pleasant chat to a conversation about working together. So the plan on the whiteboard quietly loses to the deadline that is actually in front of them, week after week, and everyone privately concludes they are just not a natural at this.
Equip, don't exhort
The fix is to hand the partner the same footing they would expect on any piece of client work, not a pep talk or a target. A first move toward someone already circling the firm, rather than a cold name off a list. A short briefing before every conversation, so they walk in knowing the account, the likely pressures and the sensible way in. Words ready for the openings and the awkward moments, and the follow-through prepared, so a good meeting does not die for want of a next step.
This is where AI earns its place, and only here. It keeps the shortlist fresh, the briefing ready and the follow-up moving. The partner does the part that cannot be delegated, the judgement and the relationship. Equipped like this, the same reluctant partner tends to turn out excellent, because the underlying skill, credibility in conversation, was there all along. It was never the problem.
A worked example
Picture a partner who has ducked BD for years. On a Monday she opens a single page: three accounts showing fresh interest, a paragraph on each explaining why they are worth a call now, and a suggested opening line she can make her own. She sends two messages before her coffee is cold. One reply comes back the same afternoon. Nothing about her changed. What changed is that the work finally arrived in a shape she could act on.
Make it a rhythm, not a resolution
A short weekly BD ritual with the shortlist pre-made beats quarterly bursts of guilt. Twenty minutes on a fixed morning, the list already waiting, is a thing a busy person can actually keep. Resolutions rely on willpower, which the calendar always defeats in the end. A rhythm relies on the slot being small and the preparation being done. Do that for a few months and BD stops being the task everyone dreads and becomes an ordinary, almost dull, part of the week. Rhythm plus equipment is the entire fix.
Bring it to a conversation.
Thirty minutes on the firm, the market, and the gap between them. You'll leave knowing what I'd build first and why. And if the honest answer is that you don't need an engine yet, you'll hear that too.